GoTv | Packages| Error Codes | Gotv Customer Care Number

GoTv – The bounds of entertainment have expanded in the current digital era. Not only what you watch, but also how you watch it, matters. GoTV has solidified its position as a top option for television enthusiasts thanks to its extensive selection of packages and practical features.

This blog post is your full guide to everything GoTV, whether you’re a longtime member trying to learn more about the different packages or a novice searching for advice on erasing those annoying error codes and installations.

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Come along as we explore the world of GoTV bundles, interpret error warnings, and guarantee a smooth installation process. Prepare to maximise the value of your GoTV membership and improve your entertainment experience.

GoTv Packages and Prices

Having options is crucial when it comes to television entertainment. GoTV is aware of this need and provides a range of bundles that are designed to accommodate various tastes and spending limits. We’ll go further into the fascinating world of GoTV packages in this part.

There is a GoTV plan available for you whether you want more channels, sports coverage, or inexpensive options. Explore the variety of features and content that each plan offers as we explore the world of GoTV subscriptions. Prepare to discover the ideal package to improve your TV-watching experience. The available packages on GoTv include;

GOtv Supa
GOtv Max
GOtv Jolli
GOtv Jinja
GOtv Smallie

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GOTv Smallie | #1,100 – Monthly | #2,900 – Quarterly | #8,600 – Annually

The GoTv Smallie package offers 35 Channels including;

19 Local Channels
1 Sports Channels
15 Other genre Channels

A full list of the available channels and the channel number are as follows;

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GoTv Jinja | #2,250

The GoTv Jinja package offers over 45 Channels including;

20 Local Channels
2 Sports Channels
1 Movies Channels
23 Other genre Channels

A full list of the available channels and the channel number are as follows;

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Gotv Jolli | #3,300

The GoTv Jolli package offers over 65 Channels including;

21 Local Channels
3 Sports Channels
3 Movies Channels
38 Other genre Channels

A full list of the available channels and the channel number are as follows;

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Gotv Max | #4,850

The GoTv Max package offers over 75 Channels including;

21 Local Channels
3 Sports Channels
3 Movies Channels
38 Other genre Channels

A full list of the available channels and the channel number are as follows;

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Gotv Supa | #6,400

The GoTv Supa package offers over 80 Channels including;

21 Local Channels
6 Sports Channels
8 Movies Channels
49 Other genre Channels

A full list of the available channels and the channel number are as follows;

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How To Clear Gotv Error Code

GOtv error messages often appear when users delay renewing their subscription plans on GOtv beyond their expiration date. The E016 Error Message typically arises when users renew their GOtv subscription after it has already expired. On the other hand, the GOtv E48-32 Error Message is likely triggered by changes in your GOtv antenna.

If you’re a regular GOtv user, chances are you’ve encountered these error codes on your TV screen while watching your favorite channels. Whether you’re currently experiencing these issues or not, it’s valuable to learn how to resolve these error codes. This guide will provide you with step-by-step instructions on how to easily clear GOtv error codes.

How To Clear Gotv E016 Error Code

You can conveniently resolve the GOtv E016 Error Message through online or SMS methods. Here are two simple steps to clear the GOtv E016 Error code effortlessly.

Method 1: Clear Gotv Error Code Via Sms

To easily resolve the GOtv E016 Error code using SMS, ensure that your subscription is active and power on your GOtv decoder. Once you’ve completed these steps, follow the instructions below:

Send an SMS with the message “RESET (IUC NUMBER)” to 4688. For instance, if your IUC number is 2033029500, send “RESET 2033029500” to 4688.
If you’re unsure about your IUC number’s location or need help finding it, simply check beneath your decoder. Your IUC number can be found on the white label under your decoder.

Please keep in mind that the SMS should be sent from the phone number you used when purchasing the decoder.

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Method 2: Clear Gotv Error Code Via Gotv App

Clearing GOtv E16 and GOtv E30 errors can be easily accomplished using the MyGOtv app. To perform this task, follow the steps outlined below:

Open the MyGOtv app.
If you do not have the MyGOtv mobile app, you can obtain it by downloading it for both Android and iOS mobile devices.
Enter your login credentials to access the app.
Once logged in, locate the menu button positioned at the top-right corner of the app.
Click on “Fix Error.” You will be directed to a page where you can select the specific GOtv error you wish to resolve.
Choose the GOtv error that requires fixing, and then click on the “FIX IT” button below.

Method 3: Clear Gotv Error Code Online

Another method to clear the GOtv E016 Error message is by using the GOtv website through your computer’s web browser or mobile browser. Here’s how you can do it:

Visit www.eazy.gotvafrica.com/en/ng/clear-error-code
Input your IUC Number and choose the specific error you want to clear, following the instructions displayed on your screen.
Enter the captcha code provided.
Then, click on the “Fix Error” button.

This action will promptly clear the error. The methods described above are applicable for resolving GOtv E16 and GOtv E30 Error codes. If you encounter the GOtv E48-32 Error Message, please refer to the methods below for its resolution.

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How To Clear Gotv E48-32 Error Code

To resolve the E48-32 Error code on your decoder, simply follow these steps:

Step 1: Ensure that your decoder antenna is securely and correctly connected to your GOtv decoder. If it’s not connected properly, make the necessary connections.

Step 2: Using your GOtv remote control, press the Ok button to access the signal information.

Step 3: On your GOtv remote, navigate to the Menu, then go to Advanced, and select Installation.

Step 4: Choose Auto Scan.

If the error is not related to GOtv’s service, you will immediately see channels 52 and 48, followed by channel 99 after the scan is completed.

If these channels do not appear, you may need to perform a rescan to access all the channels included in your subscription.

GoTv Customer Care Number

Facebook: facebook.com/GOtvNg
Twitter: twitter.com/GOtvNg
Email: GOtvNigeria@multichoice.co.za
Tel: +234 803 904 4688
Address: Multichoice Nigeria Limited, Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State
USSD: 2881#

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